Refund policy
Return & Refund Policy
Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item within 30 days of receiving it.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items are not eligible for returns, including:
- Gift cards
- Final sale items
- Personalized or custom-made products
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Shipping Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions about your return or refund, please contact us at:
Email: navneet@myevercart.com